Information (rules and regulations) on hotel facilities is considered true and accurate. Therefore, it is recommended that you confirm when making a reservation and once booked, you need to follow them. Most hotels use status codes to ensure that everything within the facilities runs smoothly without interruption. With a clear understanding of the hotel status codes, you will have an easy time staying in any hotel.
OCC – Occupied
It is a room that has already been assigned to a guest who has already checked in the hotel. No one else can take that room before the current guest leaves.
Stay Over
The room is assigned to a certain guest and they are not leaving today; at least they have one more night. The management is well aware of the situation.
On-Change
No one is currently in the room, but it is not yet clean and ready for another client. The room will be ready for resale when the management meets all conditions.
DND – Do Not Disturb
This means that the guest should not be disturbed in any way. This includes all forms of destruction, whether it is cleaning or room service.
Cleaning in progress
The room attendant or hotel employee is currently cleaning the room. No one (guests) will be allowed to enter the room before the cleaning process begins.
Sleep-out
The room is under someone else’s name, but the bed is still unused. This means the guest has left the hotel without settling the accounts.
On-Queue
This means that the room assigned to a certain guest is not ready or available, but the guest has already arrived at the hotel. The guest will have to wait.
Skipper
The guest has not made any plans to settle their account and has already left the hotel. The management will have to look for another way to find that guest and settle the accounts.
Vacant and ready
The room has gone through all the steps, cleaning and inspection, to prepare it for the next guest. The room is not assigned to anyone yet.
OOO – Out of Order
This means that the room cannot be occupied under any circumstance. The room may be out of order due to extensive cleaning, maintenance or refurbishing.
OOS – Out of Service
This shows that a certain room is under short-term maintenance. Once the issue (small issues) is resolved, guests can be assigned the room.
LO – Lockout
A guest who still has pending issues with the hotel, like they have not settled their account, will not re-enter the room until the clearance is done.
DNCO – Did not check out
The guest left the hotel without any notification, but he or she has made arrangements to settle the accounts. The management will have clear information on when and how the accounts will be settled.
DO – Due Out
The room should be vacant on the indicated date or the guest is supposed to leave on a particular date. This is to allow another guest to enter the room.
CO – Check Out
The guest has left the hotel in good faith (settled the accounts and returned the keys). The room is ready for another guest.
LC – Late Check out
The guest has made arrangements to vacate the room but requested (and allowed) the hotel management to leave at a later date.
EC – Early Check in
The guest has requested the hotel management to check in on a date earlier than the previously indicated date and time.
VC – vacant and clean
The room is vacant and cleaned by the housekeeping and is ready for the next guest. The room will have this status until another guest makes the reservation.
Catalonia Hotels and Resorts
This chain has become one of the largest hotel chains in Spain. Currently, Catalonia Hotels have 74 establishments in more than 20 destinations.
Among its top destinations, Caribe and Mexico stand out, since you can enjoy the charm of tropical beaches and paradise settings in Punta Cana or Riviera Maya. What’s more: you can take a bath in the pristine waters of the Dominican Republic, where you can find Catalonia Hotels with treatment massages and water and sport activities.
And if you move to Europe, you will find loads of hotels in many cities of Spain (more than 20 hotels in Barcelona and in the main points of the city like Las Ramblas) and Brussels, with a Catalonia Hotel near the most famous square, Le Grand Place.
Also, there are hotels in other cities of Europe such as Amsterdam and Porto.
Therefore, you, your family and your friends will enjoy top-notch facilities as you experience what the world has to offer. Additionally, the hotels are kept up-to-date with the travel trends, always anticipating guests’ requirements and renovated from time to time to maintain their beauty, comfort and charm.
Hotel status codes have made things easy for both guests and hotel staff. Therefore, familiarize yourself with the above codes for easy hotel navigation. The accommodation and hotel sector have grown tremendously over the years. Guests have enjoyed their holidays and business trips thanks to these hotels & resorts’ great services.
